Returns & Exchanges
At Silver Fern, we are committed to your performance and satisfaction; if your sports gear isn't the perfect fit, you can return or exchange it within 30 days of purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Gear
Place your items in their original packaging with all tags attached, ensuring the gear is in unworn and resalable condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Check & Refund
Once our team inspects the returned equipment, we will process your refund or ship out your exchange within 5-7 business days.